Returns & Exchanges
We want you to love your Enso Ring, which is why we offer a 30-day window for returns and exchanges on all unworn products. If your fit isn't perfect or you've changed your mind, our simple online portal makes the process quick and hassle-free.
Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to start the process.
Select Your Option
Choose whether you would like to exchange your ring for a different size or color, or receive a refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely place your ring in its original packaging or a small padded mailer.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing